Coaching – and listening – is becoming more important in many business roles
Working in a truly multicultural company, I became interested in improving my listening and managerial skills by taking a coaching programme offered by an internationally well-known business school. In my experience, today’s digital world has made face-to-face human encounters more rare and valuable than ever. The skill of listening, instead of merely speaking or presenting, is crucial for successful interaction across cultures and languages.
The Henley Professional Certificate in Executive Coaching exceeded my expectations in many ways. I was very impressed by the content of the programme, which provided an extensive, yet balanced, amount of theory and practice.
My intention was not to start as a professional coach but to improve my skills in leading and negotiating by learning more about coaching. That has worked out well. I have noticed myself staying away much more from the managerial or consultative style of leadership, and using more open questions and reflection instead of giving quick advice.
Coaching is traditionally considered only to be a part of the HR toolbox, but I can sincerely see the programme to be of great value for many business situations and many roles. I would recommend the Henley coaching programme for any manager, including sales and key account management, and for project and change management. Naturally, coaching is also for anyone either preparing for or supporting a new role in a company – or for improving one’s own leadership skills.
Director, Business Capability Development at Lindström