Learn from our graduates about the Professional Certificate in Executive Coaching programme and the Henley experience.

A practical approach to coaching

Timo Into

Pia Friberg

Coaching is becoming more important in many business roles

Working in a truly multicultural company, I became interested in improving my listening and managerial skills by taking a coaching programme offered by an internationally well-known business school. In my experience, today’s digital world has made face-to-face human encounters more rare and valuable than ever. The skill of listening, instead of merely speaking or presenting, is crucial for successful interaction across cultures and languages.

The Henley Professional Certificate in Executive Coaching exceeded my expectations in many ways. I was very impressed by the content of the programme, which provided an extensive, yet balanced, amount of theory and practice.

My intention was not to start as a professional coach but to improve my skills in leading and negotiating by learning more about coaching. That has worked out well. I have noticed myself staying away much more from the managerial or consultative style of leadership, and using more open questions and reflection instead of giving quick advice.

Coaching is traditionally considered only to be a part of the HR toolbox, but I can sincerely see the programme to be of great value for many business situations and many roles. I would recommend the Henley coaching programme for any manager, including sales and key account management, and for project and change management. Naturally, coaching is also for anyone either preparing for or supporting a new role in a company – or for improving one’s own leadership skills.


Sirpa Laine
Director, Business Capability Development at Lindström

Getting a wide and holistic perspective on coaching

In 2010, I wanted to challenge myself with a longer-term qualification programme that would allow me to make a lasting change in my leadership and enable me to work as an internal coach.

Henley fulfilled my expectations of getting an excellent coaching education in numerous ways. The days spent at Henley with internationally renowned trainers and a great group of participants with different backgrounds were very valuable, as well as the practical experience of coaching real clients. In between, we had assignments and reading to complete. Mixed with self-evaluation personality tests, the entire programme was an outstanding holistic package of coaching content – and one at a university level of education.

I feel the programme was transformational for me as a leader. One of the highlights for me was deepening my self-awareness and learning how my personality relates to my role as a coach. You coach with your personality. Therefore, it is invaluable to understand your personality-driven strengths and weaknesses as a coach to be able to work with others who are different, allowing you to more effectively interact with them.

I am happy to hear that Henley is now making this programme available in Finland!


Riikka Mattila
HR Director at Scandic Hotels

Learning through personal development that coaching was for me

Pirjo Puhakka - Henley Business School FinlandThe Henley nine-month coaching programme was a good combination of practise and theory. It was a very eclectic approach, drawing on various theories and frameworks, so that later you could focus on the ones that resonated most with you. We also had lots of hands-on training, which is very important for an effective coaching programme.

Looking back on my learning journey, I feel my self-awareness increased tremendously. I was clear about where my coaching style fits. Henley provided a good basis for me to start my professional coaching business, as I learned to know who I am as a coach and what my competitive advantage is. It opened the opportunity for me to work both as a coach for Henley and to start my own business as a professional coach called Thinking Time.

I highly recommend the programme for managers and consultants who want to do more powerful work with people. The programme suits also as an entry to the coaching profession, be it as an internal or external coach. No one has the same style – everyone is different, and this is an ideal chance to find your own way to coach.


Pirjo Puhakka
Academic Tutor and Executive Coach at Henley Business School
Founder and Coach at Thinking Time

© Henley Business School 2019Privacy policyTerms of use